Intech Fusion Limited Status

Update [19/12/2024 12:08]

Impacted circuits are now restored.

Apologies for the disruption caused. Any further changes necessary will be completed as part of planned works.

Update [19/12/2024 10:15]

Emergency works are now underway to correct the issue with a manufacturer patch to a known issue. This will impact 3 healthy interconnects. Notifications for impacted circuits are visible within the control panel. Disruption is set to be limited to 10 minutes. We apologise for the disruption that this will cause.

Identified [19/12/2024 09:46]

The cause is linked to a failure of a line card in our network. Our network team are working on restoring impacting links (3 carrier interconnects) as quick as possible.

As soon as we have an ETA we will share this with you.

Investigating [19/12/2024 09:25]

We are investigating an issue impacting leased lines routing via Telehouse West. As soon as we know more details on the impact we will provide more details. We will also provide more specific incident updates via the control panel. Apologies for the disruption caused.