Incident Details

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Network Impact04/11/2025 11:40

Resolved [05/11/2025 09:58]

Further updates about this incident have been posted within a control panel announcement.

Update [04/11/2025 15:22]

We are seeing further disturbances to our network. Be rest assured that this is being treated with the highest priority.

Update [04/11/2025 13:57]

All services are stable across all POPs and platforms.

Update [04/11/2025 12:21]

We are seeing further suspected attacks against other POPs. We are working to mitigate the effects of these as quick as we can. We apologise for the disruption experienced.

Investigating [04/11/2025 11:40]

We are aware of an issue impacting our Telehouse North POP. Engineers are working on the issue and hope to have normal service restored shortly.

Current Status