Incident Details
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Mail Server Issue on SMTP/POP3/IMAP29/12/2025 11:47
Resolved [30/12/2025 08:31]
Identified [29/12/2025 17:39]
The issue with the mail platform is still ongoing and customers may experience intermittent connectivity with sending and receiving mail. Our advice at the current time is to keep trying and mail should eventually send or be downloaded.
Investigating [29/12/2025 15:31]
We are aware the issue is still occurring with intermittent connectivity to the mail platform. This is still being worked on. Further details are available within our Control Panel.
Investigating [29/12/2025 11:47]
We are aware of reports of intermittent issues sending and receiving on email platform this morning. This is being looked into.